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How do I link my utility account?
How do I update my utility name and password?
I didn't get my Flat Bill offer
My contract with my utility provider is ending, what do I do?
Is my personal information safe?
How many thermostats can I order?
What are the terms and conditions of Flat Bill?
What is true-up?
I'm changing energy service provider
How do I cancel Flat Bill?
What happens if I cancel?
Payments and Billings
How do you calculate the Simple Flat Bill offer?
How do I see my billing history?
When do you start paying my bills?
How do I update my credit card information?
What if I don’t like my Flat Bill offer?
My bill wasn't paid
Community Energy Events
Why am I getting Community Energy Hours?
Ineligible SCE Rates
Is my HVAC system compatible with your Thermostat?
My Thermostat hasn't arrived