"Thermostat is Not Installed" message?

If you receive a message showing "Thermostat is Not Installed", follow these steps to try and solve the problem.

1. You did not complete your installation yet, please navigate to www.home.thesimple.com/install to complete your installation
2. If the thermostat is pending installation or the installation is currently in progress, please check your account after the thermostat is connected and installed.
3. If the thermostat has recently been installed, wait five (5) minutes if your account has not yet updated.
4. Contact Customer Care at [e-mail] for assistance if you are still having problems.